Contact & Grievances
Effective 22 October 2026 · ScopeLatch is a product of MUCO LABS, Erode, Tamil Nadu, India
Questions, support, data requests or complaints about ScopeLatch all go to one place, and a real person reads them.
Business details
- Product: ScopeLatch
- Operated by: MUCO LABS, a sole proprietorship
- Proprietor: Srinivash Mahalingam
- Grievance Officer: Srinivash Mahalingam (Proprietor and Grievance Officer)
- Location: Erode, Tamil Nadu, India
- GST: not registered
- Email: mucolabs2026@gmail.com
Grievance Officer
Srinivash Mahalingam, Proprietor and Grievance Officer, MUCO LABS, Erode, Tamil Nadu, India. Email: mucolabs2026@gmail.com.
We acknowledge every complaint within 24 hours and resolve it within 15 days. Please include your account email, what happened, and any payment reference or link involved.
If you are not satisfied with our answer, you can also approach:
- the National Consumer Helpline: call 1915 or visit consumerhelpline.gov.in, or file a consumer complaint at edaakhil.nic.in;
- for personal data complaints, the Data Protection Board of India.
Security issues
Found a security problem? Email mucolabs2026@gmail.com with "Security" in the subject. Please do not access other people's data or disrupt the service while testing. We will reply within 24 hours.
Data requests
To get a copy of your data, correct it, or delete your account, email us from your account email address. We reply within 30 days. If you are a client of one of our customers, please contact that business first, as it controls your data; we will help it respond.